FAQ - Payments & Shipping

Frequently Asked Questions

🌍 Do you ship internationally?

Yes! We ship worldwide through our fulfillment partner Printful, which has warehouses in the USA, UK, Europe, Canada, Australia, Japan, and Brazil — so your order is fulfilled from the closest location to you!

📦 How long does shipping take?

Shipping times depend on your location. Here are estimated delivery times after fulfillment:

🇺🇸 United States: 3–4 business days (standard) | 1–3 business days (express)
🇨🇦 Canada: 3–5 business days (standard) | 1–3 business days (express)
🇬🇧 United Kingdom: 3–7 business days (standard) | 1–3 business days (express)
🇪🇺 Europe: 5–20 business days (standard) | 1–3 business days (express)
🇦🇺 Australia & New Zealand: 5–20 business days (standard)
🌏 Rest of World: 5–20 business days (standard)

Note: Fulfillment typically takes 2–5 business days before shipping begins.

💱 Why does the price change at checkout?

Our store displays prices in your local currency for your convenience. However, all transactions are processed in KES (Kenyan Shilling). Your bank or PayPal will automatically convert the amount to your local currency at the current exchange rate.

🔒 Is my payment secure?

Absolutely. We use PayPal and Paystack — both trusted, secure payment platforms used by millions worldwide. Your payment details are never stored on our servers.